See Jane Ride / Store / Frequently Asked Questions

What payment methods do you accept?

We take Visa, MasterCard, Discover, American Express and PayPal. To pay by credit card rather than PayPal, choose “Pay with debit or credit card” on the PayPal “Choose a way to pay” screen.

What shipping options do you offer?

We offer Priority Shipping through the U.S.P.O. Actual delivery time will depend on when the product was shipped.

Do you ship outside of the continental United States?

At the present time we are unable to ship outside of the of the continental U.S. We may offer this service in the future, but not at this time.

How long will it take for my order to arrive?

This depends on when the order was shipped and the destination. Once shipped, orders typically arrive within 3-5 business days.

Are my transactions secure?

Yes. All transactions are processed through the trusted PayPal system.

Is my personal information released to anyone?

For more information read Collection of Information.

What is your return policy?

Contact us for return issues, and we will inform you of the appropriate procedure. For more information read our Returns Policy.

Where are your legal Terms and Conditions?


I have a question. How do I contact you?

If you wish to contact us, please feel free do so at