See Jane Ride / LLC (See Jane Ride) Terms and Conditions
1. Tours and Classes
A. Trip Cancellations
If See Jane Ride must cancel a tour or class due to low enrollment, we will cancel a tour at least 21 days prior to the tour date and a class 7 days before the date of the first class. If we cancel a tour fewer than 21 days prior to the tour date or a class 7 days before the date of the first class, we will issue you a full refund plus a $20.00 credit toward any of our other tours, classes or merchandise. If we must cancel a trip for another reason, such as a natural disaster, we will issue you a full refund. In all cases, we will not be responsible for any personal expenses incurred, such as airline tickets or travel expenses. See Jane Ride reserves the right to make route, activity, stop, mileage, lodging, class time and date, and other modifications as needed.
- 60+ days before tour date: 100% refund of complete tour price.
- 22-59 days before tour date: 50% refund of complete tour price.
- 0-21 days before tour date: No refund.
- No refunds are possible after the tour begins.
- 30+ days before date of first class: 100% refund of complete class price.
- 8-29 days before date of first class: 50% refund of complete class price or transfer to another class offered during the same calendar year on a space-available basis.
- 0-7 days before date of first class: No refund but transfer to another class offered during the same calendar year on a space-available basis.
- No refunds are possible after the class begins.
C. Tour and Class Customer Responsibilities
On our tours and classes, you’ll be required to follow the safety policies and procedures of See Jane Ride, and our guides, teachers and leaders. You ’ll be required to sign an Accident Waiver, Release from Liability and Indemnity Agreement (“Agreement”) in favor of See Jane Ride, upon your arrival to the tour or first day of class.
2. Shipping Policy
Products can be shipped anywhere in the 48 Continental United States of America. Currently, we offer shipping, generally but not exclusively, through the U.S. Postal Office, Priority Mail. All products are shipped FOB See Jane Ride. The “Shipping Time” refers to the delivery time once the product has been shipped and is dependent on the U.S.P.O. It is generally 3-5 days. Most products, unless backordered, are shipped within 2-3 working days of receipt. Every effort is made to ship items as quickly as possible. Please note that during holiday seasons and times of high demand, delays could be longer than usual. We offer flat-rate shipping. Shipping charges are displayed in your shopping cart at the time of ordering the product. Occasionally, we offer specials of free shipping. Such specials cannot be combined with any other offer.
For all return policy issues, please contact us directly at firstname.lastname@example.org. In order to process your request we need know the date purchased, details of the product and the problem. Once we receive this information, we will provide you with simple instructions for returning the item. Customer is responsible for returning the product in intact/sellable condition and returns are at the sole discretion of See Jane Ride. We regret that we cannot refund shipping charges on returned merchandise.
4. Acceptance of Orders Policy
Receiving an order acknowledgement via e-mail or automated response does not guarantee the acceptance of an order. See Jane Ride reserves the right to limit the quantity of items ordered and/or refuse to sell to any customer.
5. Trademark & Copyright Policy
See Jane Ride, retains all rights, title and interest, including rights of trademark and copyright in those things defined herein as “Property of See Jane Ride, LLC.” “Property of See Jane Ride, LLC” includes (a) all rights, title and interest in all data and information furnished hereunder, the trademark See Jane Ride, LLC., any other tradenames and trademarks including but not limited to (See Jane Ride, The Janes, Jane Rides, Be a Jane, Are You a Jane?, SJR and Jane,) symbols, identifiers, formats, text, graphics, logos, button icons, images, audio clips, software, URL’s, designs, devices, or proprietary products owned by See Jane Ride, All other trademarks not owned by See Jane Ride, or its subsidiaries that appear on our websites are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by See Jane Ride or its subsidiaries or affiliates.
6. Links to Other Websites Policy
See Jane Ride websites may contain links to other websites. See Jane Ride, is providing these links as a convenience to you, and the inclusion of any link does not imply endorsement by See Jane Ride, of the site or any association with its operators. While See Jane Ride, will make commercially reasonable efforts to ensure that these websites meet with your approval, See Jane Ride, does not have control over, and is in no manner responsible or liable for, the availability and content of the websites to which See Jane Ride.com websites are linked. See Jane Ride, makes no representations whatsoever about any other website you may access through these links. Any concerns regarding any product or service offered by a website to which See Jane Ride websites are linked or the link itself should be directed to the operator of that specific website and not to See Jane Ride.
7. Collection of Information / Privacy
See Jane Ride is committed to safeguarding your privacy online and has established a Privacy Statement to explain to users how their information is collected and used. Read the Privacy Statement Section. Your use of See Jane Ride’s website or any of See Jane Ride’s products, services, data, materials or content signifies your acknowledgement of, and agreement to, our Privacy Statement. Note that as See Jane Ride may update our Privacy Statement from time to time. Please check our Privacy Statement for updates on a regular basis. If for some reason you believe that See Jane Ride has not adhered to these stated principles, please notify us at info@SeeJaneRideBicycleTours.com, and we will work to determine the issue and correct the problem.
See Jane Ride wants to assure that visitors to and users of See Jane Ride sites, including but not limited to SeeJaneRideBicycleTours.com (jointly and severally referred as the See Jane Ride Sites) are provided with appropriate information and choice mechanisms to make and implement informed decisions on using the See Jane Ride Sites, including but not limited to providing Personally Identifiable Information ('PII'). We want you to know that See Jane Ride is committed to safeguarding your privacy online. As See Jane Ride expands or changes its offerings and as technology evolves, we may, from time to time, update our privacy practices to address these. Please check this page on a regular basis for updates to this Privacy Statement.
What We Collect About You. We collect information on the See Jane Ride Sites during the registration process and through your use of the See Jane Ride Sites for business purposes that will allow us to better and more efficiently serve you. Our personalization, interactive communications, online commerce and other types of services, allow us to deliver better service and content that is relevant to our user base. Some uses See Jane Ride makes of this information are processing and verifying subscriptions, billing, and providing you with up-to-date information on the newest See Jane Ride products. Third parties, providers, advertisers and vendors (hereinafter "Providers") may be utilized by See Jane Ride in conjunction with the operation of the See Jane Ride Sites and the products, services, and advertising related to them. These Providers may also collect information. You may be asked to provide information that personally identifies you or allows See Jane Ride and/or its Providers to contact you. Generally this information is requested when you are asked to register for fee-based services, although some free products and services may also request or require registration. You may be asked to provide personally identifiable information such as your name, address, and email address (collectively 'Personally Identifiable Information' or 'PII'), as well as select a username and password (if one is not selected for you by See Jane Ride). You may be asked for information which is not considered PII, such as a zip/postal code and/or country of origin. As a registered subscriber or user, you may be able to download software, enter contests, order e-mail newsletters or participate in additional services. In addition to the PII obtained at registration, you may be asked for information at other times, such as when you make a purchase or register for a service on or through the See Jane Ride Sites, when you submit a listing for a web site, or when you report a problem with one of our sites or services. However, whenever you voluntarily disclose personal information online - for example on message boards, through email, or in chat areas - that information can be collected and used by others. In addition to the information that you may proactively provide or voluntarily disclose, your mere use of the See Jane Ride Sites may result in the assignment of unique identifying numbers and/or codes which may be used to allow See Jane Ride and its Providers and others who assist See Jane Ride in the support of the See Jane Ride Sites and the products and services offered on the See Jane Ride Sites, including advertisers, to track a user's web browsing movements across the internet and not just on the See Jane Ride sites. This type of information is considered User Data (as defined below). By using the See Jane Ride Sites, you acknowledge and consent to such activity. To provide location-based services, See Jane Ride and its partners and licensees utilize certain geographic tracking technologies that may collect, use, and/or share precise location data (such as GPS signals sent by a mobile device) or information that can be used to approximate a location (such as a cell ID), including the real-time geographic location of your computer or mobile device. This location data is collected anonymously in a form that does not personally identify you and is used by See Jane Ride and its partners and licensees to provide and improve location-based products and services. By accepting See Jane Ride's Privacy Statement and/or by using See Jane Ride's products and/or services, you consent to use by See Jane Ride and its Providers, partners and licensees of such geographic tracking technologies. If you contact See Jane Ride we may keep a record of that correspondence, and may further prompt you for further information, depending on the nature of the contact. We may also occasionally ask that you voluntarily participate in certain promotions, surveys or contests ('Special Programs'), or enable automatic entry into such Special Programs via log-on entries. At such times, See Jane Ride may disclose your PII to sponsors of the Special Program, and we may or may not describe this to you prior to transferring the data. Special Programs may also be subject to additional or different terms, or may be shared or used in a slightly different way. If different terms do apply, details of the specific terms and conditions or rules for these Special Programs may or may not be provided by posting to the See Jane Ride Sites or upon registration for the Special Program, on a case-by-case basis, subject to See Jane Ride's terms For Sharing PII. To the extent unique information, which is not in itself PII, such as personal profile, anonymous identifier(s), demographic information, behavioral information, browser identifiers, session information, device type, carrier provider, unique device ID, UUID/UDID, carrier user ID, web sites visited, IP address and traffic data, is associated with PII, then such unique information shall NOT be considered PII, but shall be considered User Data. Additionally, PII does NOT include information that is collected anonymously (i.e. without identification of the individual user) or demographic or behavioral information that is not connected to or correlated with an identified individual.
Why We Want to Know. It's important for us to know our users. We deliver valuable products and services. We are able to accomplish this through the use of Providers, such as advertisers, to produce the income we need to operate the free areas of the See Jane Ride Sites. Providers are like most businesses in that they want something in return for the money they spend advertising on the See Jane Ride Sites. They may want to know how many people will see their ad, and how often. The advertising companies may use information (including or not including PII) about your visits to this and other web sites in order to provide advertisements about goods and services of interest to you. These companies may also employ, among other things, Cookies, Web Beacons and FlashCookies/HTML5/local storage/mini databases in furtherance of their services to See Jane Ride.
Vendors and Third Party Providers. To make the See Jane Ride Sites more valuable to our customers and our visitors, we may offer some products, services or features in conjunction with Providers. Many wireless products, for example, may be made available through cooperative arrangements with Providers who offer specialized products, information or services that work well with See Jane Ride Sites, products and services. In some instances, our Providers may have the same access to your PII as we do. Their use of the information will be subject to the terms of their respective privacy policies or statements, which you may find on their websites. We use third-party advertising companies to serve ads when you visit the See Jane Ride Site(s). These companies may use information about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here. You may also go to the sites and policies of our Providers to find out more about technologies utilized by them in the course of providing services to the See Jane Ride Sites.
Cookies. The See Jane Ride Sites may be designed to utilize cookies for optimal user performance. Cookies and other types of identifiers may also be included for purposes of collecting anonymous traffic data (e.g. how may people come to the See Jane Ride Site(s), how often, etc.) Such cookies or identifiers may be placed by us or by third parties who perform services for us. Cookie preferences may be found under 'Edit/Preferences/Advanced' (Netscape Communicator 7), 'Tools/Internet options/Security/Custom Level' (Microsoft Internet Explorer 5 PC) or 'Edit/Preferences/Receiving Files/Cookies' (Microsoft Internet Explorer 5 Mac). Generally speaking, you may modify browser preferences to accept all cookies, be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies, you may be unable to use many of See Jane Ride's products and services. Some sections of the See Jane Ride Sites may require that you log on in order to continue to use specific goods or services offered through our network, because we do not want cookies to replace security measures that you would otherwise take for yourself, your PII and your data. Some of these services include certain software applications and fee-based services, and some Internet activities that require more than an IP Address to continue.
Web Beacons. Web beacons may also be found on the See Jane Ride Sites. Web beacons are used to monitor user navigation to tailor the See Jane Ride Sites to our subscribers or users' preferences and enhance the site's offerings. For a thorough description of web beacons and their uses, click here.
FlashCookies/HTML5 Software/Local Storage/Mini databases. The See Jane Ride Sites may utilize flashcookies/HTML5 software and/or local storage and/or mini databases in conjunction with the use of the sites and the targeting of advertising to the users of the See Jane Ride sites. Many hand held mobile devices use these technologies in conjunction with the mobile browsers on the devices. Many mobile devices use these technologies which allow for the storage of information on the mobile devices and, in effect, allow the enhancement of internet browsing as well as other uses including but not limited to targeting advertisements. The flashcookies/HTML5/local storage/mini databases technologies also allow the device to track a user's web browsing movements across the internet and not just on one particular website. See Jane Ride and its providers may utilize one or more of these technologies and others on the See Jane Ride Sites(s).
Security. Anytime a credit card is requested for processing orders through the See Jane Ride Sites, the user transaction containing the credit card information may be encrypted using Secure Sockets Layer (SSL) technology. SSL provides strong encryption to all digital information as it crosses the Internet. While on a secure page, such as on order forms, the lock button on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked or open when you are just surfing or in other areas of the Site. To learn more about SSL, click here.
Age / Use by Minor. See Jane Ride does not intend to collect any personally identifiable information from children through our websites. Please do not allow children under the age of 18 to provide any personally identifiable information, ask questions or participate in chat rooms related to our websites. If we are notified that a child under 18 has provided personal information, we will delete that information as soon as reasonably possible. If you become aware that a child under 18 has provided such information, please send us a detailed email at please notify us at info@SeeJaneRideBicycleTours.com, so we can delete this information.
Password Security Access to certain portions of the See Jane Ride Sites are password-protected so that you and only you will have access to the Site as a subscriber. It may be necessary for See Jane Ride, its employees, contractors or Providers working on behalf of See Jane Ride to access the Site using your subscriber information to provide you with support or to perform certain maintenance tasks. This access happens on an as-needed basis only.
Electronic Registration. When you access or install a new product or service, you may be asked to register electronically. Your registration information will be merged with any information you have already provided ('Profile'). If you have not previously registered within the See Jane Ride Sites, a Profile may be created for you from your product registration information. If you have not already registered by giving us your PII, you will be asked to do so to ensure that only you can access the product or services. Upon satisfactory completion of your registration information, See Jane Ride authorizes users to access and use the See Jane Ride Sites and its products and services subject to the Terms and Conditions and this Privacy Statement. User shall maintain the confidentiality of any user name and password. If there is a breach of the confidentiality of a password or user name assigned to user, or any breach of security through user's account, then user shall so notify See Jane immediately by contacting See Jane Ride at info@SeeJaneRideBicycleTours.com.
Terms for sharing Personally Identifiable Information. In special circumstances, See Jane Ride may opt to access or disclose PII when there is reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating See Jane Ride's Terms and Conditions, this Privacy Statement, any applicable End User License Agreement, Provider or Subscription Terms, or when there is reason to believe an individual may be causing injury to or interference with (either intentionally or unintentionally) See Jane Ride's rights or property, other See Jane Ride Site users, or anyone else that could be harmed by such activities. See Jane Ride may then opt to disclose or access PII in good faith in circumstances where the law requires it, and for administrative and other purposes that we deem necessary to maintain, service, and improve the See Jane Ride Sites and our products and services. See Jane Ride may also be requested to disclose PII to law enforcement authorities or as may be required by court-ordered subpoena. From time to time, we may share data regarding the users of the See Jane Ride Sites and the use of our services (for example, 10% of our users are within a certain specialty industry, or users who choose one type of service request a related or similar service 38% of the time, etc.), and we may also combine a user's use and purchasing habits through the See Jane Ride Sites and our providers' sites to create a personalized user profile so we can tailor the See Jane Ride Sites to our users' preferences and enhance the site's offerings (hereinafter 'User Data'). There may also be other instances where See Jane Ride has determined that sharing User Data with third parties would maximize See Jane Ride's ability to better serve users. Should this occur, no PII will be included in these types of statistics. Since we use Providers to ship products or perform customized products and/or services offered or accessed through the See Jane Ride Sites or our Providers' sites, and a credit card processing company to bill some users for goods and services, we may need to disclose PII to complete certain business transactions. Users may also require that we bill for services via invoicing, purchase order, or through Providers, such as mobile/wireless carriers or internet storefronts. Under these circumstances, we may be required to share the user's PII to obtain a credit report with a reporting agency or to complete the order processing to serve the user. We may request that these Providers do not retain, share, store or use PII for any secondary purposes. Excepting PII collected during the purchasing or registration process, User Data may be used by See Jane Ride or Providers to, among other things, retrieve or create the product or service that you have requested or for such business purposes as See Jane Ride and/or its providers may determine in their sole discretion, without resort to a reasonableness standard. Please be advised that this User Data may be stored by See Jane Ride or its Providers as 'preferences' or otherwise and used without restriction. Further, all information submitted is and becomes the exclusive property of See Jane Ride and by submitting material to See Jane Ride, you accept responsibility for its accuracy, appropriateness and legality. Other than as set out above, you may receive notice when PII might go to third parties, and within such notice you may find the information about your opportunity to choose not to share the PII. If for some reason you believe that See Jane Ride has not adhered to these stated principles, please notify us at info@SeeJaneRideBicycleTours.com, and we will work to determine the issue and correct the problem . Your concerns should be detailed in a communication including enough identifying information to permit someone to contact you, in case further information is required to troubleshoot your concerns. Be certain the words 'See Jane Ride Privacy Statement' are included in the Subject line. Further resolution of your concerns will be governed by the Terms and Conditions applicable to the See Jane Ride Sites.
Version date: April 12, 2011
YOU ASSUME ALL RESPONSIBILITY AND RISK FOR THE USE OF THIS SITE AND THE INTERNET GENERALLY. THIS SITE IS PROVIDED BY SEE JANE RIDE, ON AN "AS IS" BASIS. SEE JANE RIDE, AND ITS SUBSIDIARIES MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, SEE JANE RIDE, AND ITS SUBSIDIARIES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OR OTHER PROPRIETARY RIGHTS, AND FREEDOM FROM ERRORS, VIRUSES, BUGS, OR OTHER HARMFUL COMPONENTS. SEE JANE RIDE, AND ITS SUBSIDIARIES WILL NOT BE LIABLE FOR ANY DAMAGES OR ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL DAMAGES OR DAMAGES RESULTING FROM INJURY OR DEATH, LOSS OF USE, DATA, OR PROFITS, OR BUSINESS INTERRUPTION ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE SITE, ANY DELAYS ON THE SITE, OR THE INABILITY TO USE THE SITE, ANY PORTION THEREOF, OR ANY HYPERLINKED WEBSITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF SEE JANE RIDE OR ANY OF ITS SUBSIDIARIES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
You hereby agree to well and truly indemnify and save harmless See Jane Ride from all manners of suit, actions, damages, charges and expenses, including attorney and counsel fees, which See Jane ride may sustain by reason of your use of this Site, your breach of any of the terms, covenants or conditions of these Terms and Conditions, or other claims against See Jane Ride arising from these Terms and Conditions.
11. Choice of Laws / Jurisdiction.
These Terms and Conditions are governed by the laws of the Commonwealth of Pennsylvania. Any dispute arising out of these Terms and Conditions or related thereto shall be subject to the jurisdiction of said Courts located within Pennsylvania, and further agree that any and all matters of dispute shall be adjudicated, governed and controlled under and by Pennsylvania law.
12. Changes to these policies
See Jane Ride may update these policies from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified by you or by placing a prominent notice on our site.